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Warehouse Genius FAQs

Our Raymond lift trucks and wire guidance system are about 7 to 8 years old. We’ve recently started experiencing difficulties with both our orderpickers and turret trucks, which sometimes lose connection with the wire guidance. Sometimes, these issues result in accidents. What is the shelf life on a wire guidance system? Why would this be happening, and what can we do about it?

We are concerned about the issues you are having. There are many variables that could be causing this problem:

The best way to find out why the wire guidance isn’t working properly is have a certified Raymond dealer visit your location and test it.

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