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Why do I need a service contract for my forklift?

service contract

1. Why do I need a service agreement?

2. What is the Raymond Asset Protection program?

It lets you select the coverage that fits your fleet, so you can maximize performance while locking in affordable, predictable service costs.

3. What are the three levels of added protection?

Scheduled Service: All the essential inspections and maintenance recommended by Raymond and executed by your authorized Sales and Service Center. We inspect and maintain your trucks at specified intervals and help minimize major mechanical issues — before they happen.

Comprehensive Service: Complete, expert service for every part of your truck including scheduled maintenance, parts and labor at one fixed monthly cost.

Optimal Service: The ultimate protection designed to fit your specific business needs. Select from a complete menu including fork-to-bumper protection, information analysis, and fleet optimization tools. Your Raymond Sales and Service Center will help you develop the right program to increase productivity and drive down costs.

4. What do I get with Scheduled Service?

With Scheduled Service, we inspect and maintain your trucks at specified intervals and help you minimize major mechanical issues before they happen.

5. What do I get with Comprehensive Service?

Comprehensive Service provides complete expert coverage for every part of your truck. It starts with everything covered under Scheduled Service but takes it one step further — guaranteed fixed monthly costs on parts and labor.

6. What do I get with Optimal Service?

Optimal Service provides coverage personalized to your specific business needs. It is a combination of both the Scheduled and Comprehensive Service with additional customized tools, services, and resources to create one-of-a-kind programs. Optimal Service is total fleet optimization support to help you get more from every truck and your operation — every day.

Your Raymond Sales and Service Center will work with you to create a customized package under a single fixed-price agreement. Ask about the services, tools and resources you need to optimize your business.

Related Content: Where to find a Forklift Mechanic in the Pacific Northwest

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