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7 things to check when your lift truck won’t start

Sometimes, things just don’t go as planned. You spill hot coffee in your lap as you’re driving to work. Traffic seems to be extra slow. And when you finally arrive in the office, your lift truck won’t power up. You call your local technician to inform him or her of the bad news. They show up to solve a simple problem. And all you have to say for yourself is: “Why haven’t I thought of that?”

After talking with RHCC lift truck experts, we’ve come up with seven things to check on a lift truck when your lift truck won’t start. You will want to run this checklist before you call your technician. This can increase the chances of fixing your lift truck on the first visit from your tech. In some cases, following these steps could result in no need for a service call. These are also the same steps RHCC’s Certified Technicians are trained to take in a “no power” situation.

7 things this technician checks when your lift truck won’t start

1.Is the battery plugged into the lift truck?

“I’ve been on more calls where this is the case,” said Scott Thurston, a Raymond Concepts technical guru. He has been with Raymond Handling Concepts since 2008. Although the battery is nicely tucked in the battery gates, it needs to be plugged in. It’s easy to skip over something so simple, but a good thing to check before calling your technician

2.Is the battery charged?

It’s 4:30 p.m., you’ve had a long, hard day’s work and you just want to go home and have a beer. But when you leave, you plug the lift truck into the charger and forget to plug the battery in the charger. This will not charge the battery. You’ll come to work in the morning and your lift truck will not turn on because the battery is dead.
Battery Charger

3.Is the key on?

This is a classic rookie mistake, and although fairly common, it might be time to freshen up your lift truck knowledge.

4.Has the Emergency Power Off (EPO) button been pressed?

If the big red button has been pushed, your lift truck will not operate. This is for safety reasons and, if it has been pushed, it’s important to find out if there was a specific reason or if someone just bumped it.

5. Do you need an access code?

Sometimes, lift trucks are programmed for an electronic key which is used to prevent unauthorized use by non-trained operators. This code must be entered before the lift truck will power up. Ask your warehouse manager for your access code.

6. Is there a code showing on the operator’s display?

There are codes wired into lift trucks to alert technicians what issue needs to be fixed. If you see a code pop up and the machine won’t turn on, call your technician and let him or her know the problem so they can come prepared.
Deadman Pedal

7. Is the deadman pedal working?

If you step on the deadman pedal and it doesn’t push down, your lift truck will not operate. There can be any number of reasons for this. Call your technician.

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