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Queue Time

Definitoin: Queue Time

Definitoin: Queue Time

Definition: What is Queue Time?

The amount of time it takes for a person, signal, or thing to be attended to is called queue time. In general definition, queue time also includes the time before work that adds value to a product is performed.
Queue time takes about 90 percent of total lead time in most production organizations. In economics, queue time is also called a subset of cycle time.
The general definition stipulates that queue time in production or warehouse operations is a sequence of messages or jobs held in temporary storage awaiting transmission or processing.
Waiting lines or queues can be calculated using the queueing theory, a mathematical study of such phenomena. To predict queue lengths and waiting times, the queueing theory provides formulas to construct models that help provide the needed answers.
A branch of operations research, queueing theory is generally considered one of basic tools to make proper business decisions about the resources needed to provide a service.

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